Privacy Policy

Exis Labs LLC ("Exis Labs," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, applications, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name and contact information
• Email address
• Business or organization information
• Account credentials
• Communications and support requests
• Payment and billing information
• Any content you submit through our Services

Information Collected Automatically

When you use our Services, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system information
• Usage and interaction data
• Pages visited and referring URLs
• Diagnostic and analytics information

Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to improve functionality, analyze usage, maintain security, and enhance user experience.

2. How We Use Information

We may use collected information to:

• Provide, operate, and maintain our Services
• Create and manage user accounts
• Process transactions and payments
• Respond to inquiries and customer support requests
• Improve, develop, and test our products
• Monitor security and prevent fraud
• Send administrative communications
• Comply with legal obligations
• Enforce our agreements and policies

3. AI and User Content

Certain Exis Labs products may utilize artificial intelligence, machine learning, automation tools, or third-party AI providers. Information submitted to these features may be processed to provide requested functionality, generate outputs, improve performance, and maintain service quality.

Users are responsible for ensuring that they have the necessary rights and permissions to submit content through our Services.

4. How We Share Information

We may share information in the following circumstances:

• With service providers and contractors
• With payment processors and financial institutions
• With cloud hosting and infrastructure providers
• To comply with legal obligations or lawful requests
• To protect rights, safety, and security
• In connection with a merger, acquisition, or asset sale
• With your consent or at your direction

We do not sell personal information for monetary compensation.

5. Data Retention

We retain information for as long as reasonably necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

6. Data Security

We implement commercially reasonable technical, organizational, and administrative safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using our Services, you acknowledge that your information may be transferred across international borders.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction or objection to processing
• Data portability where applicable
• Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Services

Our Services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of third parties. We encourage users to review the privacy policies of those third parties.

11. California Privacy Notice

California residents may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and related amendments. Eligible residents may request access, deletion, correction, and additional information regarding the processing of their personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact: